Information We Collect
We collect a variety of information to enhance our services, ensure functionality, and create a personalized experience for you. Below is a detailed breakdown:
1. Information You Provide
When you directly interact with us, we may collect:
- Basic Contact Details: Name, email address, phone number, and other identifying information shared through forms or communications.
- Service-Related Details: Preferences, requested services, or specific inquiries submitted via our website or other channels.
- Feedback and Support Requests: Data shared in surveys, reviews, or support inquiries to help us improve our offerings.
- Payment and Transaction Data: Information required to process payments, such as billing address or transaction history (processed securely).
2. Automatically Collected Information
When you use our website, we automatically collect:
- Device and Technical Details:
- IP address, browser type, operating system, and device identifiers.
- Geographic location (based on IP).
- Interaction Data:
- Pages you visit, time spent, buttons clicked, and navigation paths.
- Referring URLs and links clicked before arriving at our website.
- Cookie Data:
- Session cookies to maintain your browsing session.
- Persistent cookies for analytics and personalization.
3. Data from Third Parties
We also obtain information from trusted partners, such as:
- Analytics Providers: Insights into how users interact with our website to improve functionality (e.g., Google Analytics).
- Advertising Networks: Data about your interests and preferences to deliver relevant ads.
- Public Sources: Information from social media or publicly available directories.
4. Special Categories of Information
While we do not intentionally collect sensitive information (e.g., race, religion, health), any such data shared voluntarily will be subject to this policy and treated securely.
5. Combining Data Sources
We may combine data collected directly, automatically, or from third parties to create a comprehensive profile for analytics, marketing, or service optimization.